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Culture that Rocks
This session is only available to WERC members and 2023 conference attendees.
Having led Global Training for Hard Rock International for two decades, Jim Knight teaches organizations how to attain their own “rock star” status. His customized programs reveal how to amp up organizational culture, deliver world-class differentiated service, and build rock star teams and leaders.
Jim is the Owner & CEO of Knight Speaker, delivering numerous programs worldwide on leadership, organizational culture, customer service, and employee experience. He is also the best-selling author of Culture That Rocks: How to Revolutionize Your Company’s Culture, now in its 2nd edition, which was featured in Entrepreneur Magazine as one of the “5 Books That Will Help You Transform How You Do Business”; and his second book Leadership That Rocks: Take Your Brand’s Culture to Eleven and Amp Up Results.
Speaker: Jim Knight, Owner & CEO, Knight Speaker