What was supposed to be a cookie cutter robotic picking solution surprised users and implementation team members alike with unexpected learnings and improvement opportunities. This presentation will share how both process and technology were impacted by these unexpected hurdles. Participants will gather a checklist of things to consider when implementing automation from operational, personnel, and technology perspectives. They'll also attain not only a clearer understanding of the benefits, but also the limitations and pitfalls when implementing a robot—as well as ways to avoid these pitfalls when adding automation to their own facilities.